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Machine not working as it should? Check out the FAQs below:

  1. Pull out the two clips holding the top of the machine to the drum and lift off the machine top (HEAD). Lift out the white filter and remove the dust bag from the tube in the drum. The dust bag has a sealing tab, which allows you to keep the dust in the bag. Dispose of the bag.
  2. Take a new bag and make sure the bag is not stuck together by putting a finger into the hole (rubber seal) and opening the bag with your finger.
  3. Then fit the rubber seal over the tube inside the drum and refit the white filter and machine top. Lock the top on by knocking the two clips inwards.

Once the machine has become full or has low suction, replace the dust bag. The dust bags have been designed to be sealed and then disposed of; they are not reusable.

Pull out the two clips holding the top of the machine to the drum and lift off the machine top (HEAD). Lift out the white filter. Place the filter into an empty dustbin bag and shake the dust from the filter into the bag. Refit the white filter and machine top. Lock the top on by knocking the two clips inwards.

The white filter and bag are not washable.

Sounds like your Henry has a blockage in the hose or the dust bag is full. Here are some steps to help check and clear Henry’s problem.

  1. Pull out the two clips holding the top of the machine to the drum and lift off the machine top (HEAD). Lift out the white filter and remove the dust bag from the tube in the drum. The dust bag has a sealing tab, which allows you to keep the dust in the bag. Dispose of the bag.
  2. Take a new bag and make sure the bag is not stuck together by putting a finger into the hole (rubber seal) and opening the bag with your finger.
  3. Then fit the rubber seal over the tube inside the drum and refit the white filter and machine top. Lock the top on by knocking the two clips inwards.

If the blockage is not visible at the ends of the hose, try squeezing the hose to find the blockage. Bend and squeeze the hose around the blockage. Now refit and switch on; the blockage may have been loosened and sucked up.

Unblock the floor tool. The floor tool has been designed to be taken apart. Remove the pin from the floor tool. This will release the wheel allowing the floor tool to be taken apart for cleaning.

Henry is fitted with a thermal cut out. If it has been running for an extended period of time, the overload will cut in and stop Henry from working until he has cooled down.

Take your Henry to a qualified electrical service engineer who can replace your cable for you.

Your accessories kit pack contains a tapered adaptor, which allows your kit to be fitted directly onto your hose.

The two settings allow the brushes in your floor tool to go in and out for use on either carpets or hard floors. The bristles should be in for carpets and out for hard floors.

Occasionally, your AiroBrush may collect hairs or fibres that will slow or even stop the bristle bar. Remove the tangle by cutting across, being careful not to cut the bristles. Watch the video to see how.

Why Buy

HENRY CORDLESS?

Everybody Loves Henry

Cordless cleaning and convenience from the U.K’s most popular cylinder vacuum.

Made in the U.K.

Proudly designed, engineered and made right here in the U.K.

Powerful Cordless Cleaning

Powerful cleaning for a quick clean-up to the whole house.

Huge Capacity

Less emptying with a capacity up to x10 bigger than many cordless vacuums.

Perfect All-rounder

Carpets, hard-floors, cars, stairs, DIY… nothing beats a Henry for versatility.

Long Runtime

Enough battery power for the whole house. 30min Single Battery / 60min x2 Battery.

Quick Charge

Recharge in 3.5 hrs. With 2 Battery Henry use one, charge one with charging station.

Power Boost

Switch up to Hi mode for the more demanding clean-ups.

Emptying With No Dust And No Mess

Henry’s innovative self-seal tab locks all the dust in the bag meaning emptying with no dust and no mess.

Up to

x10 BIGGER

Up to x10 Bigger

Less emptying with a capacity up to x10 bigger than many other cordless vacuums. Cordless and capable, Henry Cordless is ready for the house cleans, quick clean-ups and the car… again and again with no stopping to empty.

30 mins runtime

WHOLE HOUSE
RUNTIME

Whole House Runtime

Enough battery power for the whole house. With a 30 minute runtime, Henry’s ready for the house clean and more. The advantage of a cordless cylinder means the weight is where it should be… on the floor. Henry Cordless Two Battery extends runtime to 60 minutes, with the added bonus of use-one-charge-one.

30min Single Battery / 60min x2 Battery

Uses fast charge technology

QUICK CHARGE

Uses Fast Charge Technology

Recharged and ready to go in 3.5 hours. Henry’s charging station allows charging where it’s convenient. With Henry Cordless Two Battery you can use one, charge one so he’s always ready to go.

Tools for every job

ULTIMATE
ALL-ROUNDER

Ultimate All-rounder

Carpets, hard-floors, cars, stairs, DIY… nothing beats a Henry for versatility. Henry Cordless comes with the same accessory kit as Henry Original. Quality accessories for the toughest Pro cleaning and made to last.

Crevice Tool reaches narrow spaces, perfect for the car, under appliances and down the back of the sofa.

Dusting Brush sucks up dust while you clean. Ultra soft bristles gently dust televisions and photo frames whilst flexing around intricate surfaces like skirting boards and architrave.

Upholstery Tool, perfect size for stairs and furniture. Stiff brush makes light work of car carpets.

Accessories store neatly on-board, always ready when you need them.

Perfect for

CLEANING THE CAR

Perfect For Cleaning The Car

No other cordless is better equipped for cleaning out the family car. No plugs, no extensions just quick cleaning.

Long 2.4m flexible hose reaches under seats and across the car, crevice tool for narrow gaps, sides of seats, storage areas etc, compact stiff upholstery brush, perfect for coarse carpets and a soft dusting brush is ideal for dashboards and displays.

Tackle tough cleaning with

POWER BOOST

Tackle Tough Cleaning with Power Boost

Switch to boost mode and Henry delivers powerful cleaning just when you need it. With Henry Cordless you’ll have the convenience of cordless with the power you need.

Henry’s reliability and simplicity has always been a large part of his appeal to the 10 million owners. Henry Cordless is no different, his power boost switch and battery status display are simple and straight-forward.

For versatility

YOU CAN’T
BEAT HENRY

For Versatility You Can’t Beat Henry

With a wide cleaning track and combination floor tool Henry Cordless is perfect for both carpets and hard-floors.

Quickly and effortlessly remove cobwebs and dust. With Henry Cordless the weight of the battery is on the floor not in your hand meaning no reaching or straining.

Attach any of the accessories to the long 2.4m flexible hose for detail and difficult to access cleaning.

No dust cloud

WHAT GOES IN
STAYS IN

No Dust Cloud, What Goes In Stays In

Henry’s innovative self-seal tab locks all the dust in the bag meaning emptying with no dust and no mess.